Background and objectives
World leader in parking and individual mobility, serving the Smart Cities of tomorrow
The Group has launched a pilot RPA program within the finance department
The first processes already in production have paved the way for other Group departments: Human Resources, Operations, Customer Relations, etc.
Our mission
Introduction to automation and gradual on-boarding of business teams
Analysis of existing processes and creation of an initial portfolio of around ten eligible processes
Structuring the project according to a clear, stable and proven methodology
Support for the IT department in setting up the technical architecture (advice on solution choice, publisher specifications, best practices)
Specification of process functional requirements and definition of associated business rules
Support for our developers during the programming, testing and deployment phases
Transferring skills to end users
Maintenance of production processes and implementation of performance indicators
A portfolio of automation opportunities covering more than 30 processes
Gradual extension to other Group departments
Results
Automation of 4 processes in the first 6 months of the pilot program
Gradual extension of the program to other Group departments
A portfolio of automation opportunities covering more than 30 processes
Create interest in RPA among business teams by demonstrating its benefits
Transfer of functional and technical skills
